In the past, work at the office was the norm... now we need to keep connected through digital tools. Yedai is the colleague at hand, ready to help 24/7.
In this new era of remote or hybrid working models, it is not possible to hire 5 people at once and expect them all to learn what they need about our company through teammates. Most organisations do not have the necessary content to resolve all the doubts a new-to-role has.
Our colleagues are busy most of the time, liaising with home office dynamic... So setting up an online meeting just to ask "How do I request holidays?" or "My PC is not working, what can I do?" is not an option.
Yedai offers many features in addition to a personalised and customer-focused service.
End-to-end implementation service
Although you can create your bot without any assistance, we are also available to help in the implementation of extra features or expand the knowledge base as per your company needs.
Custom integrations service
Yedai can be integrated with the communication channels of your choice.
Our team also takes care of seamlessly connecting the bot with your back office systems or third party platforms to provide better employee experience if you require this extra service. Our experience integrating different types of systems guarantees the integration process efficiency vs market competitors. Book a demo to find out about this extra service!
Reports & tracking made easy
Adding just one extra service from the Essential Plus plan you can get:
- Automatic chatbot usage reports
- Access to read anonymous conversations with users that gave consent
This extra feature will allow you to evaluate your chatbot performance with both quantitative and qualitative indicators for only 20 EUR more per month.
End-to-end implementation service
Although you can create your bot without any assistance, we are also available to help in the implementation of extra features or expand the knowledge base as per your company needs.
Custom integrations service
Yedai can be integrated with the communication channels of your choice.
Our team also takes care of seamlessly connecting the bot with your back office systems or third party platforms to provide better employee experience if you require this extra service. Our experience integrating different types of systems guarantees the integration process efficiency vs market competitors. Book a demo to find out about this extra service!
Reports & tracking made easy
Adding just one extra service from the Essential Plus plan you can get:
- Automatic chatbot usage reports
- Access to read anonymous conversations with users that gave consent
This extra feature will allow you to evaluate your chatbot performance with both quantitative and qualitative indicators for only 20 EUR more per month.
Ad-hoc Proof of Concept
We can help you manage the risk of implementing Artificial Intelligence for the first time, setting up a proof of concept that includes only what your company needs.
Yedai does not let Artificial Intelligence manage itself. Our team understands the risks related with automatic learning processes through anonymous data and the dangers and bias in ML. This is why our contents have been created through supervised learning. Specially useful for those conscious companies that value reputation and efficiency.
Yedai is available in English, Spanish and Catalan. It answers in the user language, without the need to select it from a menu. This feature facilitates its use when our staff is diverse and located around the World.
Our language experts have supervised real human-bot conversations and identified those areas in which there was not any structured knowledge to resolve queries. This is why you will find predefined answers’ suggestions that guarantee a much better dialog experience.
Yedai algorithm reached 81.7% effectiveness after 8 months of work, trial and error and supervised learning investment. All this previous work is now at your hands.
Take a look at our success case!
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If you choose the Full-service plan, Yedai will adopt your preferred brand image, as well as the avatar that your company wishes to use according to your marketing department guidelines.
Yedai can also get inserted in your chat corporate solution easily, or speak with your team by voice if your company chooses to provide this option as part of the employee experience.
