Enjoy a solid corporate chatbot framework
No "Do it Yourself" hassle - get it right from the start
YedAI is your partner from the start, taking your organisation by hand through the implementation journey. No DIY. Our mix of consulting, implementation and maintenance service is unique and personalized to your needs.
End-to-end implementation service
YedAI team will take care of all the implementation process and maintenance of business logic for your conversational chatbot solution.
Custom integrations service
Our team takes care of seamlessly connecting the bot with back office - third party platforms required to provide better customer experience.
At same time, YedAI can be integrated with the communication channels of your choice, being B2C or B2B, once clarified the Marketing and Comms strategy aligned with Customer Care area.
Performance analytics dashboard
Yed.ai provides automatic track of performance, measuring as a minimum 2 indicators:
- Neural network effectiveness (higher the better)
- Useless Answers perception (lower the better)
Your chatbot performance dashboard is updated at the frequency required to allow hard-data results evaluation and decision making.
Ad-hoc Proof of Concept
YedAI helps you manage risk by setting a PoC to cover just a specific market (language) or focusing on one vertical or department before deploying to the entire universe of potential users.
Curated and Supervised Answers
Multi Language detection
YedAI responds in the language of the user, no need to set it up previously.
Our language experts supervise the bot conversations and identify knowledge-base gaps and ways to improve the dialog experience.
YedAI relies on native speakers for the languages of choice to ensure users can choose comfortably their preferred language.
Our proprietary algorithm reached 64% efficacy in 2 weeks and 76% in 10 weeks even with low demand.
Yed.ai identifies users' intentions when making a query and is able to adapt to complex environments with multiple changes of content every single day.
See our success case information for more details!
Customizable web plug-in and voice interaction
YedAI adopts the look & feel of your preference, as well as the avatar of your choice, following your company branding guidelines as requested.
Yed.ai can also be plugged into all your sites as well as speak with your customers if you provide voice / speech option as part of customer experience design.