Enjoy a solid corporate chatbot framework

YedAI provides accurate information to customers, employees and citizens applying supervised machine learning and knowledge management techniques. It understands your customers' language first, blending itself with your organization
Better Service

No "Do it Yourself" hassle - get it right from the start

Most bots offerings prompt you to try to put together your own conversational agent for free… Once they allow you to realize the complexity of setting up a chatbot and the need for knowledge management experts, paid consulting services make sense.

YedAI is your partner from the start, taking your organisation by hand through the implementation journey. No DIY. Our mix of consulting, implementation and maintenance service is unique and personalized to your needs.

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End-to-end implementation service

YedAI team will take care of all the implementation process and maintenance of business logic for your conversational chatbot solution. 

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Custom integrations service 

Our team takes care of seamlessly connecting the bot with back office - third party platforms required to provide better customer experience.

At same time, YedAI can be integrated with the communication channels of your choice, being B2C or B2B, once clarified the Marketing and Comms strategy aligned with Customer Care area.

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Performance analytics dashboard

Yed.ai provides automatic track of performance, measuring as a minimum 2 indicators:

  • Neural network effectiveness (higher the better)
  • Useless Answers perception (lower the better)

Your chatbot performance dashboard is updated at the frequency required to allow hard-data results evaluation and decision making.

Ad-hoc Proof of Concept 

YedAI helps you manage risk by setting a PoC to cover just a specific market (language) or focusing on one vertical or department before deploying to the entire universe of potential users.

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Key Features

Curated and Supervised Answers

YedAI does not leave AI to manage by itself. Our team understands the risks of large anonymous datasets and the dangers of Machine Learning with biases. Therefore, our commitment and social responsibility is to provide a Supervised Learning service, for organisations who care for reputation as much as for efficiency.
Hola 👋, ¿cómo puedo ayudarte?
Hi, can we speak in English?
sure, I can speak English and Spanish, how can I help you?
Great!

Multi Language detection 

YedAI responds in the language of the user, no need to set it up previously.

Our language experts supervise the bot conversations and identify knowledge-base gaps and ways to improve the dialog experience.

YedAI relies on native speakers for the languages of choice to ensure users can choose comfortably their preferred language.

What's with the guarantee of the device?
Our product guarantee is valid for 2 years. If you wish to get terms and conditions in detail please check: www.csadfa.com
How else I can help you? 🤓

Effective answers 

Our proprietary algorithm reached 64% efficacy in 2 weeks and 76% in 10 weeks even with low demand.

Yed.ai identifies users' intentions when making a query and is able to adapt to complex environments with multiple changes of content every single day.

See our success case information for more details!

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How else I can help you? 🤓

Customizable web plug-in and voice interaction

YedAI adopts the look & feel of your preference, as well as the avatar of your choice, following your company branding guidelines as requested.

Yed.ai can also be plugged into all your sites as well as speak with your customers if you provide voice / speech option as part of customer experience design.

Let's start cooperation today!

Tailored to your specific needs